Returns & Exchanges
Due to the perishable nature of our Reese's March Madness snacks, we cannot accept returns on food items once they have been delivered. If your order arrives damaged or incorrect during the tournament season, please contact us within 48 hours for a full replacement or refund.
Inspect Your Delivery
Upon arrival of your Reese's snacks, immediately check the packaging and contents for any signs of damage or heat exposure.
Document Issues
Take clear photos of any damaged products or incorrect items received to help our team expedite your claims process.
Contact Support
Email our March Madness support team with your order number and the documentation within 48 hours of your delivery timestamp.
Resolution
Once approved, we will issue a refund to your original payment method or ship out a replacement snack pack at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing